Take your career to the next level!

Here at CommunicateUK we are a friendly team who consistently endeavour to provide excellent service to our customers, both businesses and homeowners in and around the Essex and London area.

Based in the South East of England and founded over 28 years ago, if you join our team you will have the fantastic opportunity to work alongside some of the most experienced and specialist individuals in the industry.

We are always looking for innovative solutions and diligent new people to join our ever growing team and continue to provide safety, security and peace of mind to our customers.

What are you waiting for?  Join the fastest growing Security Company in the region!

 

Live Vacancies For

Service and Installation Coordinator

 

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Key Requirements and Skills:

  • Proven experience as a Service and Install Coordinator or similar role
  • Proficiency in English and Maths
  • Excellent knowledge of MS software
  • Hands-on experience with Simpro CRM software or similar CRM system
  • Fast learner and passion for excellent customer service
  • Excellent telephone manner and a can do attitude
  • Strong personal organisation skills and an ability to work in a fast paced environment
  • Self-motivated with a results-driven approach

 

Key responsibilities:

  • Communicate with customers, engineers and internal colleagues to book in service and installation visits
  • Taking incoming calls from customers, engineers and other internal departments to assist the Service and Install teams
  • Dealing with any general service and install queries in a professional and timely manner
  • Developing strong working relationships with the engineering team
  • Managing the engineering teams schedules ensuring that customer expectations are achieved whilst minimising travel and downtime
  • Ensure that all engineer documentation is processed accurately through Simpro in advance of the job
  • Creating accurate invoices for service and installation jobs and dealing with invoicing queries
  • Monitoring the certification of maintenance and installation jobs for key accounts
  • Achieve monthly KPI’s for service and installation performance
  • Maintain Simpro customer details ensuring that all necessary information is accurately recorded
  • Undertake general service and installation administration

 

For more information and to apply for the position please email us at recruitment@communicateuk.co.uk or call us on 01245 400044 

Trainee Fire and Security Engineer

 

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Key Requirements and Skills:

  • An ideal candidate will have two years experience working within a construction or electrical company
  • Full driving licence and proof of your right to work in the UK
  • Ability to work 8.00am to 5.00pm excluding travel time, however, due to the nature of the role, flexibility in working hours is required due to occasional early starts
  • Fast learner and passion for customer service
  • Ability to work on own initiative and as part of a team
  • Proven communication skills
  • Professional and presentable at all times
  • Self-motivated with a desire to learn new skills

 

Key Responsibilities:

  • Carry out under the guidance of the lead engineer, scheduled & reactive maintenance in an efficient manner
  • Effectively communicate with your lead engineer and our customers to ensure a good understanding of system/equipment status
  • Liaise & co-operate with the lead engineers and service coordinators to ensure the needs of our customers are met
  • Take ownership for own personal development including on-job training and Simpro (CRM)
  • Provide excellent customer service at all times
  • Operate within the requirements of company Quality Assurance & Health & Safety policies
  • Take responsibility for driving a company van, or assisting Senior Engineer in completing daily checks and liaising with Fleet personnel when required
  • Be responsible for stock, tools & equipment issued
  • Ensure PPE is always worn and be responsible for the security of tools

 

For more information and to apply for the position please email us at recruitment@communicateuk.co.uk or call us on 01245 400044 

Security Service/Maintenance Engineer


We are always on the lookout for experienced engineers to join our busy team.  If you think you've got something different to offer, get in touch!  Our latest vacancies are listed below:

We have an exciting opportunity for an Intruder/Fire Service & Maintenance Engineer to join our busy Maintenance Department.

An exciting opportunity has arisen within our busy maintenance department for a Service/Maintenance Engineer to work with our customers across Essex servicing and maintaining their Intruder and Fire Alarm Systems. 

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You will be an excellent communicator with the ability to communicate successfully to people in all levels.  As a problem solver you will be expected to service; fault find and carry out small repairs on a range of different systems - both large commercial fire and Intruder alarm systems and domestic intruder alarms.  This will be a challenging opportunity for a skilled engineer who has a professional and reliable outlook and can do attitude and able to work autonomously as well as part of a team.  You will be rewarded with a branded Company Van, Laptop and Mobile Phone.  Salary will be dependant on your previous experience and we would like to see engineers with a minimum of 2 years in a similar role.

 

This is a fantastic opportunity, full time hours Monday to Friday 8 am until 5pm with the opportunity to earn overtime.  Your Van and Fuel Card will be supplied on your start date.

You will need:

* Full CLEAN UK Full Driving License

* Previous experience (minimum 2 years)

* Please note we will carry out a standard DBS Check prior to start date agreed.

 

Start date is ASAP so start the New Year with a New Career at the fastest growing security Company in Essex.  To apply, please send your CV to recruitment@communicateuk.co.uk  today!

For more information and to apply for the position please email us at recruitment@communicateuk.co.uk or call us on 01245 400044 

 Take your career to the next level

We are always looking for likeminded people to join our busy office and engineer team. To enquire about a career here at Communicate UK, please get in contact with one of the team on 01245 400044 or send your CV to recruitment@communicateuk.co.uk .  

Perks and Benefits

We work hard but we always reward ourselves for a job well down.  Happy employees produce commitment and solid foundation of any good business - it's that simple!  Here are just a few perks of joining our team:

> Engineers enjoy their own Van, Laptop and Mobile Phone

> Overtime is available

> Team nights out

> We are based locally with free on site parking

> Enjoy the benefits of a dynamic, expanding team

Our People

Our team is full of 30+ experts.  We are much more than security, we partner with our customers to maintain the highest standard of excellence both in the quality of our products and of our service to our diverse range of business and domestic clients.

 

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